Reviewing Search Terms for Conversion Rates Greater Than 100%

The objective of this SOP is to review search terms for conversion rates greater than 100% to identify and resolve any conversion tracking issues in Google Ads.

Objective

The objective of this SOP is to review search terms for conversion rates greater than 100% to identify and resolve any conversion tracking issues in Google Ads.

Key Steps

  1. Go to Google Ads.
  2. Navigate to Insights and Reports, then go to search terms.
  3. Check if the conversion rate column is visible. If not, select columns, click modify columns, check the box next to conversion rate, and click save.
  4. Click on the conversion rate column to filter by highest conversion rates.
  5. Check for any conversion rates over 100%.
  6. If conversion rates are 100% or lower, the conversion tracking is accurate.
  7. If conversion rates are over 100%, investigate further.

Cautionary Notes

  • Ensure that the conversion count is set to 1 conversion, not every conversion.
  • Avoid tracking the same conversion action multiple times as it can lead to overcounting conversions.
  • Reach out to Google Ads support if issues persist after checking the above steps.

Tips for Efficiency

  • Regularly review search terms for conversion rates to maintain accurate tracking.
  • Keep an eye on any sudden spikes in conversion rates for early detection of tracking issues.
  • Document any changes made to conversion tracking settings for future reference.
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